How long do I have to wait before receiving my order?
The usual processing time* is 2 to 3 business days. Your package will be delivered to you within 5 to 7 business days of receiving your tracking number by email. In Canada, shipping is handled by Canada Post or Purolator. In the United States, UPS will deliver your order to you.
BLACK FRIDAY & HOLIDAYS PERIOD:
Our warehouse is currently operating at reduced forces due to Covid-19. An additional order processing time is expected. Please also note that our offices are closed for the holidays from Dec 24 to January 3 inclusively.
Additional delays can be expected during periods of high traffic. Delivery brokers expect slower service, which is unfortunately beyond our control. Thank you for your understanding.
* May vary depending on time of year and current promotions.
** Please note that orders cannot be shipped to P.O. boxes.